Engineering Analysis Reports

Engineering Analysis reports analyze the reported statistics of the network and allow our customer engineers to make recommendations for changes to your network based on those metrics. The report is a static document available for your review.

Report Example:

To review an Engineering Analysis report:

Select the Reports tab.
From the Available Reports categories, select Analysis > Engineering Analysis Reports.
A list of the available reports appears with the most current report at the top of the list. To open the report for review or printing, click the report name.

Example:

The WAN Analysis report contains information on the following topics:

Availability - Contains a rating calculated using the total number of hours of downtime relative to managed components
WAN High Utilization - Contains information when sites reach above 70% of the port speed threshold limit for 5 or more intervals during the period. Intervals are measured in 15 minute increments
WAN Low Utilization - Contains information when sites do not surpass 10% of the port speed threshold limit for 5 or more intervals during the period. Intervals are measured in 15 minute increments
WAN Port Errors - Contains information when sites have more than 10 WAN port errors for 5 or more intervals during the period. Intervals are measured in 15-minute increments
WAN Top Discards - Contains information when sites have more than 10 WAN discards for 5 or more intervals during the period. Intervals are measured in 15-minute increments
LAN High Utilization - Contains information when sites reach above 30% of the port speed threshold limit for 5 or more intervals during the period. Intervals are measured in 15-minute increments
LAN Port Errors - Contains information when sites have more than 1000 LAN port errors for 5 or more intervals during the period. Intervals are measured in 15-minute increments
LAN Top Discards - Contains information when sites have more than 10 LAN discards for 5 or more intervals during the period. Intervals are measured in 15-minute increments

NOTE: The WAN Analysis report may also include a general recommendation for improving infrastructure performance based on customer engineer analysis of the previously listed information topics or topic-specific recommendations.