You must have a username and password to access Exchange. Your administrator will supply you an initial password. At your first login, you are required to create a new password.
NOTE: If you have a current account, you may use your previous Exchange username and password.
To login:
Open the browser window, and enter the Exchange URL in the address bar. Exchange opens with the login box shown in the center of the browser window.
Enter your username and password.
Click Login.
NOTE: If you try and fail to login successfully, after your fourth failed attempt, the system will lock you out for a few minutes.
To have the system remember your password at your next session:
Open the browser window, and enter the Exchange URL in the address bar. Exchange opens with the login box shown in the center of the browser window.
Enter your username and password.
Check the Remember Me checkbox.
Click Login.
NOTES:
If you selected the Remember Me function, the next time you log in, the system will return you to the last page you reviewed.
When you click the Logout button in Exchange, the Remember Me status resets.
Based on your company policies, the Remember Me option may or may not be enabled.
To reset a password if you cannot log in:
Open the browser window, and enter the Exchange URL into the address bar. Exchange opens with the login box shown in the center of the browser window.
Enter information into the username and password fields. If the information is incorrect, you will receive the following message. "Username or password is invalid. Please try again."
Click Click here to contact the Exchange administrator. An e-mail appears. This e-mail contains a subject line that includes the following message: "Trouble logging in Exchange 5.0."
In the body of the e-mail, fill in the required information fields (Name, Company, User ID, Email, Phone, Comments).
Add a comment to request that a new password be sent to you. Upon receiving this e-mail, the system administrator will forward the new password to you.
To change a password after you are inside Exchange:
Go to Home > My Settings.
Enter and confirm your new password.
Click Save Settings.
Example:
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