Resetting a User Password (Admin Only)

As an administrator, you have the ability to reset a user password.

To reset a user password:

1. Select Admin > User Accounts.  

2. Locate the user account.

3. Click the username. The account details appear.

4. In the Password field, replace the current password with a generic password.

5. In the Confirm Password field, replace the current password with the generic password.

6. Click Save Account.

7. Send the new password to the e-mail address associated with the account.

NOTE: To maintain network security, the only allowable method for distributing updated password information is via the e-mail address associated with the user account. This e-mail address should never be modified.

Related topics:

Working with User Information

Modify Your User Profile

Adding a New User (Admin Only)

Assigning Site Groups (Admin Only)

Deactivating/Reactivating a User (Admin Only)

Impersonating a User Account (Admin Only)

Resetting a User Password (Admin Only)